Facilities Management

FACILITIES MANAGEMENT

Ground Maintenance

Washroom Maintenance

PCS Facilities Management provides a bespoke service to meet all needs, from full on-site operation to on-line management of selected activities. This flexibility allows for a multiplicity of service models.

A keynote of our service is the pursuit of innovation to help you maximize the use of your property -

  • We look for opportunities to change service delivery processes and make sustainable cost and quality improvements

  • We seek out opportunities to utilise flexible and multi-skilled trained staff between services previously considered separate from one another

  • We are driven by the principle of continuous improvement in the management of both output and input specifications

  • We both implement and drive Quality Management Systems specific to the requirements of you and your building.

Using the expertise and experience of our group companies, combined with a network of proven external suppliers, PCS Facilities Management can deliver total peace of mind.

Building Maintenance and Repair

Our Building Maintenance team are able to provide routine inspections and preventative maintenance of all building systems including HVAC, electrical, plumbing, and structural components.

All of our staff are highly trained and hold a passion for the work they do.  Through an ISO certified management system, you can be confident that the work provided is carried out to the highest standards, for every project we undertake.

Areas of building maintenance and repair covered:

  • Timely response to requests

  • Resolution to repairs concluded within agreed timelines

  • Management of service contracts

  • Specialist maintenance tasks

  • Risk Assessed

  • Method Statements provided

  • Fully insured

  • Compliant materials

  • Respectful to current fabrics and working environments

Security Services

PCS understands the need to reach exemplary operational standards in order to protect businesses and staff. Our focus on customer service, quality monitoring and change implementation ensures these standards are met.

By taking time to identify the specific needs of the client, we offer the right fit from a wide range services. Our rigorously vetted staff deliver manned guarding solutions for clients across London and the UK.

Security areas that we cover include:

  • Access control duties

  • 24/7 manned guarding

  • Vehicle checks (interior/exterior)

  • Employee and all other types of searches

  • Monitoring and recording contractor activities

  • Meeting, greeting and announcing visitors

  • Signing staff in/out

  • Coordination with local law enforcement

  • Mobile patrols

  • External patrol of site buildings and perimeters

  • Keyholding

Cleaning and Janitorial Service

We are well placed to offer tailor made cleaning services to our clients, providing high level services to suit any budget.

We have a complete understanding that the cleaning of your premises to a high standard is of great importance. We hold a wealth of experience in dealing with every day and specialist requirements in varying locations, such as IT server rooms, gymnasiums, closed and open plan office spaces, swimming pools, libraries, music rooms, and surgeries.

Cleaning areas that we cover include:

  • Daily cleaning of common areas, restrooms, and office spaces.

  • Periodic deep cleaning tasks

  • Waste management and recycling services

  • Specialist cleaning tasks

  • Deep Cleaning

  • Window Washing

  • Touch-point cleaning

  • Emergency response

  • Weekend and event services

Ground Maintenance

Our Grounds Maintenance team are able to provide services to any sector, including commercial, education, local authorities, healthcare, and housing.

The team from The PCS Group are able to provide a fully comprehensive range of grounds maintenance services to improve your outdoor space.  By working across a variety of sectors, we are able to provide you with tailored and professional workmanship. 

Maintenance areas that we cover include:

  • Lawn maintenance

  • Tree services

  • Snow and ice removal services during winter months

  • Hedge and bush trimming

  • Path cleaning

  • Seasonal planting

  • Weed control

  • Regular inspection and upkeep of outdoor facilities

We are also able to set up external services to ensure there is pest control.

Health, Safety, and Environmental Services

implementing a robust HSE Management system is crucial for protecting employees, clients, and the environment. Our comprehensive approach integrates workplace safety protocols, environmental sustainability practices, and health promotion initiatives.

Key components include risk assessments, safety training programs, emergency response plans, and regular audits to ensure compliance with regulations. Effective HSE management not only minimises accidents and environmental impacts but also enhances operational efficiency and company reputation.

HSE areas that we cover include:

  • Regular HSE audits

  • Compliance checks.

  • Implementation of health and safety policies

  • Audited procedures.

  • Emergency preparedness and response planning, including fire drills and evacuation procedures.

  • Complete training for all staff

  • Documented auditing and training available on request

Washroom Management

Your washrooms are one of the few places that show a true reflection on the cleanliness of your building. 

The condition of your washrooms speaks volumes to your staff, visitors, and service users about how your business is run.  In providing a clean and welcoming environment you are providing a positive reflection on the level of care that is held for its users.

Our expert and professional washroom staff are able to ensure your washroom users are always able to have access to hygienic, well-maintained, and easy to use facilities.  Our teams are fully trained, discreet, and flexible to meet your requirements.

Washroom Management areas that we cover include:

  • Sanitary bins

  • Baby changing

  • Consumables

  • Hand care

  • Water control

  • Vending machines

  • Urinal services

Contact us now for a free quotation; or further information and details of current offers.

Energy Management

The energy consumption in your company can be reduced to the benefit of your budget and carbon footprint. We can assist you in finding solutions to improve standards and optimise practices. 

Our tailored solutions reduce costs, enhance sustainability, and improve comfort. Let us handle the complexities of energy management while you focus on your core business. Experience efficiency, savings, and environmental stewardship with our comprehensive service.

Energy Management areas that we cover include:

  • Energy audits and assessments

  • Consumption monitoring and analysis

  • Implementation of energy-efficient technologies

  • Building management system (BMS) optimisation

  • HVAC system maintenance and upgrades

  • Lighting system improvements

  • Renewable energy integration

  • Regulatory compliance and reporting

  • Staff training and awareness programs

Technology and Communication Systems

We deliver cutting-edge technology solutions to streamline your operations. From robust network infrastructure to state-of-the-art communication systems, we keep your business connected and efficient

Our team manages installations, upgrades, and maintenance, ensuring seamless integration and minimal downtime. Let us handle your tech needs while you focus on growth and innovation.

Technology and communication areas that we cover include:

  • Maintenance and support for building automation systems (BAS).

  • Ensuring reliable operation of communication networks and IT infrastructure.

  • Coordination with IT service providers for technical support.

  • Network infrastructure management.

  • IT hardware procurement and management.

Performance Standards

We uphold rigorous performance standards across all services. Our dedicated team consistently monitors, measures, and improves operational efficiency.

We utilise advanced metrics, regular audits, and client feedback to ensure excellence. Our proactive approach identifies and resolves issues swiftly, guaranteeing your facility operates at peak performance, always meeting or exceeding industry benchmarks.

Performance monitoring:

  • Response Times: Defined response times for various types of service requests (e.g., emergency, urgent, routine).

  • Quality Control: Regular inspections and audits to ensure service quality and compliance with standards.

  • Customer Satisfaction: Implementation of tenant feedback mechanisms to assess and improve service delivery.

  • Service Level Agreement: Detailed SLAs outlining specific performance metrics and targets for all services.

  • Penalties and incentives tied to the achievement of SLA targets.