CBRE
The CBRE occupies two buildings in Canary Wharf: 25 The North Colonnade and five floors of 1 Canada Square – a total of just over 55,000 sq metres. The offices are open 24 hours per day, and include their own restaurants and gymnasium.
The cleaning is carried out around the clock, with the core of the cleaning delivered through the night supplemented by a day time housekeeping service team and a full-time contract manager working alongside as part of the Facilities Management team. The client has high expectations and this is achieved through training, supervision, management support and a rigorous daily inspection schedule. PCS were successful winning this contract by a clear demonstration of its Management Systems and Customer Service Commitment, and in particular an innovative approach to service delivery and the environmental concerns. PCS introduced a Flow System of working for the night time operatives which achieved the environmental goal by reducing lighting and electricity as staffs are deployed on one floor at a time. PCS also work alongside the FCA in reducing their Carbon Footprint and our Environmental officer regularly attends meetings with staff on site with new environmental innovations and training. One of the contract innovations we provide for the FCA is to run its own in-house Employee Reward scheme to help motivate its 34 full-time staff. This scheme is reported on in the monthly Newsletter which goes out to all employees and clients.
Services Provided:
Full Facilities Management
Daily Cleaning/Periodic Cleaning
Pest Control
Day Time Cleaning/Housekeeping
Deep Kitchen Cleaning
Consumables/Janitorial Supply
Waste Management
Window Cleaning
Courier Service
Manned Guarding and total site security
Grounds Maintenance
